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Sassy Giraffe

27-29 Newdegate Street

Nuneaton

Warwickshire

CV11 4EJ

info@sassygiraffe.co.uk

Contact

 

info@sassygiraffe.co.uk

For personalisation requirements please clearly state the item you wish to personalise, and the lines of text in order of appearance.

Please note character restrictions apply for each line of text and include spaces and any punctuation as shown in each item description.

Items will be personalised with the text given;

Capital letters, spellings and words will be copied as written by you.

eg

Cross Engraved Keepsake

Line 1: On your Christening (19 characters)

Line 2: Mia-Jane Wright      (15 characters)

Line 3: 26.09.2016                 (10 characters)

Frequently asked questions:

How can I contact you?

If you need anything at all then please contact us ​via telephone: 02477987217 (opening hours Mon-Sat 9am-5.30pm), email: info@sassygiraffe.co.uk or the contact form on this page

I can't find an item online that I saw instore.

If you've seen something in store or our adverstisement then please get in touch and we can advise you accordingly. It may be a new item that has not made it to our website yet, or an item low in stock in store so has been removed from the website. We will always do our best to help you find what you are looking for.

Do you offer international shipping?

Unfortunately we do not offer international shipping as a standard option, however this can be arranged at an extra cost that we can discuss with you.

When can I collect my item?

Non personalised items will usually be ready for collection within 24 hours during our opening times. Once you have received your 'ready for collection' email, please bring this with you as proof to be able to take your items. 

When will I receive my order?

Non personalised items will be posted within 3 working days, then please allow 3-5 working days delivery time.

Personalised items are subject to a handling time of up to 14 working days, plus 3-5 working days delivery time.