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Sassy Giraffe

27-29 Newdegate Street

Nuneaton

Warwickshire

CV11 4EJ

info@sassygiraffe.co.uk

Privacy Policy

The Information we collect:

We receive, collect and store any information you enter on our website or provide us in any other way. In addition we also store your purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information which includes name, emails, communications and payment details (including credit card information), comments, feedback, product reviews and recommendations.

How we collect information:

​When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will only be used for the specific reasons stated above.

 

Why we collect such personal information:​

We collect such non-personal and personal information for the following purposes:
 

1.    To provide and operate our services.

2.    To provide our users with ongoing customer assistance and technical support.

3.    To be able to contact our visitors and users with general or personalised service-related notices and promotional messages.

4.    To create aggregated statistical data and other aggregated or/and inferred non-personal Information, which we or our business partners may use to provide and improve our respective services. 

5.    To comply with any applicable laws and regulations.

How we store, use, share and disclose our site visitor’s personal information:

Our company is hosted on the Wix.com platform. Wix.com provides us with an online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

 

How we communicate with our site visitors:

We may contact you to notify you regarding your order or to resolve a dispute. For these purposes we may contact you via e-mail, telephone, text messages or postal mail.

Privacy Policy Updates:

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.